Privacy Policy

Last updated: April 2026

Who we are WellKept Cleaning Co. is a locally owned residential cleaning service based in Gwinnett County, Georgia. Our website is www.wellkept.co. Questions about this policy can be directed to care@wellkept.co.

What information we collect When you request a quote, book a service, or contact us through our website, we may collect your name, email address, phone number, home address, and any notes or preferences you share with us. We also collect basic usage data through analytics tools to understand how visitors interact with our site.

How we use your information We use your information solely to respond to your inquiry, provide cleaning services, send appointment confirmations and reminders, and occasionally send you updates about WellKept such as seasonal offers or service announcements. We do not sell your information. We do not share it with third parties except the tools we use to run our business — currently Squarespace, BookingKoala, and Google Workspace — each of which maintains their own privacy and security standards.

Email and text communications If you provide your email or phone number, you may receive messages from us related to your quote, booking, or service. You can opt out of marketing communications at any time by replying STOP to any text or clicking unsubscribe in any email. Service-related messages such as appointment confirmations may still be sent.

Cookies and analytics Our website uses cookies and analytics tools including Google Analytics to understand site traffic and improve your experience. You can disable cookies in your browser settings at any time. This does not affect your ability to use our site or request services.

Data storage and security Your information is stored securely through the third-party platforms we use. We take reasonable precautions to protect your data but no method of internet transmission is 100% secure. We retain your information only as long as necessary to provide services or as required by law.

Your rights You have the right to ask what personal information we hold about you, request that we correct or delete it, and opt out of any communications at any time. To make any of these requests, email us at care@wellkept.co and we will respond within 5 business days.

Children's privacy Our services are intended for adults. We do not knowingly collect personal information from anyone under the age of 18.

Changes to this policy We may update this policy as our business grows. When we do, we will update the date at the top of this page. Continued use of our website after changes are posted constitutes acceptance of those changes.

Contact WellKept Cleaning Co. Gwinnett County, Georgia care@wellkept.cowww.wellkept.co